|Abstract: ||在現今科技發達之環境下，科技介入人們的生活之中，不論在工作或是家庭生活裡，使得個人在工作與家庭間角色之轉換更為頻繁，在角色身分上之掌握當然也更加重要，其中於工作以及家庭所產生之衝突現象是否更為加重呢？是否有可以調節改善的方式呢？故本研究主要以角色拓展自我效能為自變項，目的在探討角色拓展自我效能對工作與家庭衝突之影響，並檢視科技輔助追加工作與角色拓展自我效能之關係，同時探討疆界彈性在兩個變項之間的調節效果。 本研究以台灣地區排除國營事業之外的國際化製造業行政從業人員為研究對象，問卷發放主要採用便利抽樣，並使用自填式紙本問卷對樣本進行資料蒐集，總計共回收335份有效問卷。 且本研究以描述性統計分析、信度分析、驗證性因素分析、相關分析及階層迴歸分析等方法檢驗研究假設，經驗證分析回收之335份有效問卷得到以下結果：一、角色拓展自我效能對工作對家庭衝突具有顯著正向之影響。二、角色拓展自我效能對於科技輔助追加工作具有顯著正向之影響。三、科技輔助追加工作對於工作對家庭衝突具有顯著正向之影響。四、角色拓展自我效能對於疆界彈性具有顯著正向之影響。五、工作疆界彈性對於家庭對工作衝突具有顯著負向之影響。六、家庭彈性意願對於工作對家庭衝突具有顯著正向之影響； 家庭彈性能力對於工作對家庭衝突具有顯著負向之影響。七、科技輔助追加工作對於角色拓展自我效能對工作與家庭衝突具有完全 中介效果。八、疆界彈性對於角色拓展自我效能對工作與家庭衝突未具顯著調節效果。 此外，研究並發現科技輔助追加工作對於角色拓展自我效能對於工作對家庭有完全中介之效果，雖然由迴歸分析中發現疆界彈性之調節效果並不顯著，但藉由相關分析中也發現疆界彈性單獨對於工作對家庭衝突或工作對家庭衝突之間的影響都是很明顯的，因此亦可以說明不用考量其他條件、變項，單就疆界彈性此一調節變項本身，對於工作與家庭衝突就非常有影響力。因此，就上述發現本研究提出幾點建議，主要分為兩大面向，一是針對政府以及企業端，另一則是針對工作者本身，列述如下：一、對於政府與企業之建議：透過正式規章加強規範科技輔助追加工作之應用，如明確界定運用科技加班之準則，且若運用此一方式加班之加班費用如何計算等。以有效管理科技輔助追加工作之程度與頻率。二、對於工作者之建議：不論對於自身在工作上有多高之要求，或是放多大的重心在家庭上，個人仍需了解事情的輕重緩急，做好疆界的防守，好好的掌握自我的時間，譬如與家人同遊時不帶工作筆電、工作時不開私人訊息等。並適當的抒放壓力，相信對於工作與家庭之衝突能有所改善。|
In today's developed environment of science and technology, science and technology are involved in people's lives, work or family life, making the individual work and family role in the conversion more frequently in the role of the mastery of course, more important. Is the conflict between the work and the family more aggravated? Is there a way to adjust the improvement? Therefore, the main purpose of this research is to discuss the influence of role breadth self-efficacy on work and family conflict and review the relationships between technology-assisted supplemental work and role breadth self-efficacy, in the meantime, probe into the moderation effect of boundary flexibility in between.The employees of private sectors apart from the national enterprises in Taiwan are the objects of this study. The questionnaires were released by convenience sampling and self-administered questionnaires were adopted for data collection. A total of 335 valid questionnaires were recycled for the survey.The hypotheses in this research were tested by methods including descriptive statistical analysis, reliability analysis, confirmatory factor analysis, correlation analysis and multiple hierarchical regression analysis. The following are the result of validation analysis:1. Role breadth self-efficacy has significantly positive effect on work and family conflict.2. Role breadth self-efficacy has significantly positive effect on technology-assisted supplemental work.3. Technology-assisted supplemental work has significantly positive effect on work and family conflict.4. Role breadth self-efficacy has significantly positive effect on boundary flexibility.5. Work boundary flexibility has an obviously negative effect on family and work conflict.6. Family flexibility willingness has a significantly positive effect on work and family conflict. Family resilience has an obvious negative effect on work and family conflict.7. Technology-assisted supplemental moderator has a complete mediator effect on role breadth self-efficacy to work and family conflict.8. Boundary flexibility has no significantly positive moderator effect on role breadth self-efficacy to work and family conflict.In addition, the research found that the technology-assisted supplemental work for the role of self-efficacy for the work of the family has a complete intermediary effect. Although the regression analysis found that the adjustment of the border elasticity is not significant by the relevant analysis of the border elasticity alone. The effect of work on family conflicts or work on family conflicts is obvious, so it can also be stated that there is no need to consider other conditions and variables and influences.Therefore, the proposed findings of this study, mainly divided into two major aspects, one for the government and the enterprise side, the other is for workers themselves, as followings:1. For government and enterprise proposals: to strengthen the application of standardized science and technology-assisted supplemental work through formal regulations, such as a clear definition of the use of science and technology overtime standards, and if the use of this way to work overtime and how to calculate the overtime salary. To effectively manage the degree and frequency of technology-assisted supplemental work.2. For the workers of the proposal: no matter how high their own requirements in work, or put too much focus on the family, the individual still need to understand the priorities of the matter, do the defense of the border, a good grasp of self-time, With the family travel with no working computer, work does not open the private message. And appropriate to show the pressure, I believe that the conflict between work and family can be improved.