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    Please use this identifier to cite or link to this item: http://ccur.lib.ccu.edu.tw/handle/A095B0000Q/464

    Title: 「跨領域團隊照會系統」建置之研究-以南區某區域教學醫院為例;The Study of Constructing a Multi-disciplinary Approach Care and Notification System – A Case of a Regional Hospital in Southern Taiwan
    Authors: 張瓊月;CHANG, CHIUNG-YUEH
    Contributors: 資訊管理學系碩士在職專班
    Keywords: 全人醫療;醫療資訊系統;照會系統;跨領域團隊;Medical Information System;Notify System;Multi-disciplinary Teamwork;Holistic Health Care
    Date: 2017
    Issue Date: 2019-07-17
    Publisher: 資訊管理學系碩士在職專班
    Abstract: 隨著人口老化、科技進步及物價上漲,醫療費用增加,衛生福利部中央健康保險署透過各項支付制度改革盡力控管,同時健保署為提昇醫療服務效率與品質,積極推動以病人為中心的各項計畫,並公開其特約醫療院所醫療品質資訊在其全球資訊網站,可以看出醫療品質之重要性。一般的照護系統,皆偏重於照顧和護理層面,不過,在Watson提出關懷理論時,提到靈魂是人的概念中重要的一個力量。因此,在現代醫療競爭之下開始講求「身、心、靈」多方面的「全人、全程、全家、全隊」四全照護,雖源自安寧療護,提供給病人及其家屬所需要的病人身體康復及陪伴,也適用於其他住院病人。跨領域團隊合作在醫療上對於病人有很大的幫助,實證上的合作是由不同專業背景的工作人員一起為病人、家屬、照護者及社區提供了最高品質的照護。「跨領域團隊照會系統」藉由網路介面和簡易的操作方式,增進團隊成員彼此的溝通,達到資訊分享,對於病人有充份的了解,適時提供精神和物質上需要的協助,進而提昇對於病人的服務品質,成為名符其實的四全照護,並於實地導入使用後,進行效益之評估,問卷發放、收回、統計分析「跨領域團隊照會系統」使用者之滿意度,在病人或家屬方面,採取訪談的方式來了解其感受到我們的醫療團隊服務之情形,來評估此套系統之成效與貢獻。
    With the population aging, the advance in science and technology, inflation, and the increase of the medical expenditures, the National Health Insurance Administration Ministry of Health and Welfare did their best to control through the reform of the payment system. At the same time, the National Health Insurance Administration Ministry is promoting different patient-centered plans to increase the efficiency and quality of medical service, and publishing the quality of their appointed medical institution on the Internet; hence, we can see how importance medical quality is. The common hospital information system usually only includes administration and medical information, but The Care Theory raised by Watson pointed out that the soul of a person is as an important force of the human concept. Therefore, in the competitive contemporary medical environment focusing on “Body, Mind and Soul” and the aspects of the 4W Hospice Theory - “Whole Person, Whole Journey, Whole Family and Whole Team” are required. Although the 4W Hospice Theory is originated from hospice in caring and supporting patients and their families, but it is also suitable for caring other patients in the hospital. The Multi-disciplinary Care Approach enhances the medical quality that patients receive. With the collaboration of different professionals and specialists, the quality of care that patients, families, care givers and community is enhanced. This study looks at a “Multi-disciplinary Approach Care and Notification System” which uses an Internet interface with simple operating method to improve the communication among team members, sharing of information, and increasing the knowledge of the patients, supplying spiritual and material support in a timely manner to improve the service quality for the patients, achieving the 4W Hospice. This study evaluates the effectiveness of this system through the use of questionnaires and statistical analysis to look at the user’s satisfaction on the “Multi-disciplinary Approach Care and Notification System”. This study also includes interviews with patients and their families to understand their views on the service performed by the medical team, hence evaluating the effectiveness and contribution of this system.
    Appears in Collections:[資訊管理系研究所] 學位論文

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