本研究旨在探討傳統型態鄉鎮公共圖書館轉型後服務面向之改變及轉型後如何結合多元文化服務之情況，研究採質性研究取向，透過深度訪談法蒐集相關資料，達成研究目的。透過文獻之分析探討及對轉型後之鄉鎮公共圖書館之館長、館員、讀者(含新住民讀者)及該縣市政府科長、承辦人共14人進行訪談，以瞭解轉型過程及與多元文化結合之狀況，進而研擬出公共圖書館多元文化服務之建議方針，期許透過此種方式能更真實的回答研究問題。 本研究問題為：一、傳統鄉鎮公共圖書館之服務面向? 二、鄉鎮公共圖書館者轉型後之服務面向改變為何?三、鄉鎮公共圖書館之評鑑制度效用為何?四、鄉鎮公共圖書館轉型後如何更有效結合多元文化服務及未來發展建議? 本研究結論如下：一、傳統鄉鎮公共圖書館因無法滿足讀者對於資訊、藏書量、差異化服務等需求 進而逐漸轉型。二、轉型後的鄉鎮公共圖書館，因數位化服務、技術、行銷、空間等差異化服務的改變吸引了讀者進 入圖書館。三、鄉鎮公共圖書館轉型後逐漸成為社區中心。四、鄉鎮公共圖書館之評鑑制度為發展之準則，但同時也有淪為表面虛應之疑慮。五、社區中的新住民對於鄉鎮公共圖書館所提供之多元文化服務產生了不同之需求，期望能常舉辦增 進日常生活技能之課程活動。 本研究對未來鄉鎮公共圖書館之發展建議：一、鄉鎮公共圖書館轉型後能往更多元之面向發展其功能，使民眾有感。二、藉由評鑑委員之協助與輔導落實改善鄉鎮公共圖書館不足之處。三、加強推動新住民之文化活動，期望能真正針對新住民所需給予幫助四、一方面也建議主管機關設立全國性之資源中心，投注資源予公共圖書館之多元文化服務。 This study is aimed to explore how the change of the service orientation after the transformation of the traditional township public library and how to integrate multicultural service after transformation. To achieve research purposes, the research method used is based on the qualitive approach with case study and in-depth interviews. To understand the transition process and the integration with multicultural service conditions through the analysis of the literature and interview the library directors, librarians, readers (including new residents readers), the county government chiefs, and the case officers after the transformation of the township public library. Figure out some better suggestions for the township public library intergrated multicultural services. The research questions are:1.What’s the service that traditional township public libraries provide?2.What’s the change after the transformation of the township public library?3.How’s the efficiency of the public library evaluation system?4.How can the public library be more effectively integrated with multicultural services and future development proposals? The conclusions of this study are as follows:1.The traditional township public library transforms gradually because it cannot meet the readers’ needs of information, collection of books, differentiated services.2.The township public library attracts more readers after transformation due to digital services, technology, marketing, space and other differentiated services.3.The township public library after transformation has gradually becomes a community center.4.The evaluation system of the township public library is the development guidelines, but it also have become doubful.5.New residents in the community have different needs for multicultural services provided by township public libraries, and it is expected that courses will be organized to promote daily life skills. The recommendations of the study for the future development of township public libraries are:1.The township public library after the transformation toward multi-aspects of the development of its functions.2.To improve the inadequacies of township public libraries through the counseling assistance of evaluation members.3.To promote the cultural activities and expect to meet new residents’ needs. 4.Recommend the authorities establish a national resource center to devote more resources to the multicultural services in township public libraries.