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    Please use this identifier to cite or link to this item: http://ccur.lib.ccu.edu.tw/handle/A095B0000Q/767


    Title: RCA根本原因分析與案例實作 -以音樂盒故障排除為例;Root Cause Analysis and Its Case Study in The Music Box Troubleshooting Test
    Authors: 蕭景中;Xiao, Jing-Zhong
    Contributors: 通訊資訊數位學習碩士在職專班
    Keywords: 根本原因分析;專家系統;CLIPS;Root Cause Analysis;Expert System;CLIPS
    Date: 2017
    Issue Date: 2019-07-17 10:47:14 (UTC+8)
    Publisher: 通訊資訊數位學習碩士在職專班
    Abstract: 根本原因分析(RCA)是識別問題的確切原因的過程。在文獻中已經提出了許多RCA方法,並且它們非常有助於管理員更有效地了解要查找什麼以及如何解決該問題。在本論文中,我們以音樂盒測試為例子並作為我們的RCA的案例研究,音樂盒為台灣的國家技能考試,首先將系統轉換為初始依賴圖,並利用隔離和克服演算法來辨別出根本原因。從最初的研究分析,我們的RCA比傳統RCA過程中使用if-then-else語法之解決方案具有更好的性能。
    Root-cause analysis (RCA) is a process to identify the exact reason of the problems. Many RCA methods have been proposed in the literature, and they are very helpful to help administrators better understand what to look for and how to solve the problem. In this thesis, we use the music box test, a National Skill Examination in Taiwan, as our case study of RCA, which first converts the system into an initial dependency graph and applies divide and conquer algorithm to recognize the root cause. From the initial study analysis, our RCA has a better performance than the solution using if-then-else statements inside a conventional RCA process.
    Appears in Collections:[通訊工程研究所] 學位論文

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